Privacy Policy
1) Who we are
Pionex Digital (Quantum Bot community) (“we”, “us”, “our”) operates the Quantum Bot website and related services.
2) Data we collect
Information you provide
- Account details (email, name, password hash)
- Support messages and feedback
- Billing/contact details for purchases (handled via payment processor)
Information we collect automatically
- Log data (IP address, browser/device info, timestamps, pages)
- Cookies and similar technologies (see Cookies)
- Approximate location inferred from IP (for security/fraud)
Sensitive data
We do not intentionally collect sensitive data (e.g., health, biometrics). Please do not submit such data.
3) How we use data
- Service Provide and operate the website, authentication (including OTP), account management.
- Security Detect/prevent fraud and abuse; rate-limiting and audit logs.
- Support Respond to your requests and improve the user experience.
- Analytics* Understand usage trends to improve features and performance.
- Communications* Send service emails (e.g., OTP), and with your consent, optional marketing.
* Optional categories controlled by your cookie preferences.
4) Legal bases (GDPR)
- Contract: to provide the service you requested.
- Legitimate interests: to keep the service secure, prevent abuse, and improve features.
- Consent: for analytics/marketing cookies and non-essential communications.
- Legal obligation: to comply with applicable laws and requests from authorities.
7) Retention
We keep personal data only as long as needed for the purposes above, and to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (e.g., logs vs. account details).
8) Security
We use reasonable technical and organizational measures to protect personal data (e.g., encryption in transit, access controls, monitoring). No method of transmission or storage is 100% secure.
9) Your rights
If you are in the EEA/UK (GDPR) you may have the right to: access, correct, delete, restrict or object to processing, and data portability. You also have the right to withdraw consent at any time for processing that relies on consent.
If you are in California (CPRA), you may have the right to know, delete, correct, and opt-out of “sharing”/“selling” personal information.
To exercise rights, see Contact us. We may need to verify your identity.
10) International transfers
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your information.
11) Children
Our services are not directed to children under 16. If you believe a child has provided us personal data, please contact us to request deletion.
12) Changes to this policy
We may update this policy from time to time. We will post the new version here and adjust the “Last updated” date above.
13) Contact us
Email: p-security@pionex.digital
Post: 44 Spring St, Princeton, NJ 08542, USA
This page is provided for transparency and does not constitute legal advice.
© 2025 Pionex Digital (Quantum Bot community). All rights reserved.